Last Updated: October 7, 2026
Welcome to NikahNoor. This Privacy Policy explains how NikahNoor ("NikahNoor", "we", "us", or "our") collects, uses, stores, protects, and shares information when you visit or use our website, services, applications, and related features.
NikahNoor is a Muslim matrimonial platform designed to help Muslims in Pakistan and around the world discover potential marriage prospects. We understand that matrimonial profiles can contain personal and sensitive information, and we take privacy seriously.
By using NikahNoor, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.
1. Information We Collect
We may collect information that you provide directly to us, information generated through your use of our Services, and information received from certain third-party services.
1.1 Information You Provide
Depending on the features you use, we may collect information such as:
- Full name or preferred name
- Email address
- Phone number
- Date of birth or age
- Gender
- Country, city, or general location
- Profile photographs
- Education information
- Occupation and employment information
- Religious and cultural information
- Marital status
- Family and personal background information
- Marriage preferences
- Personal descriptions and profile information
- Messages and communications sent through the Services
- Information you provide when contacting customer support
- Other information you voluntarily provide to us
1.2 Account Information
When you create an account, we may collect information necessary to create and maintain your account, authenticate you, communicate with you, and provide our Services.
1.3 Payment Information
If you purchase paid services, payments may be processed by third-party payment providers. We may receive information such as transaction identifiers, payment status, subscription information, and limited payment details.
Where payment processing is handled by a third-party payment provider, your payment information may be subject to that provider's own privacy policy and terms.
1.4 Information Collected Automatically
When you access or use NikahNoor, we may automatically collect certain technical information, including:
- IP address
- Browser type
- Device type
- Operating system
- Language preferences
- General location information
- Pages and features accessed
- Date and time of visits
- Referring websites
- Device and browser identifiers
- Usage and interaction information
- Error and diagnostic information
2. How We Use Your Information
We may use the information we collect for purposes including:
- Creating and managing your account
- Providing and operating NikahNoor's Services
- Displaying your matrimonial profile to other users according to your settings
- Helping you discover potential matches
- Allowing users to communicate with each other
- Providing customer support
- Processing payments and subscriptions
- Sending service-related communications
- Improving our website and Services
- Understanding how users interact with our platform
- Detecting and preventing fraud, abuse, spam, and security threats
- Enforcing our Terms & Conditions
- Complying with applicable laws and legal obligations
- Protecting the rights, safety, and security of NikahNoor and its users
- Developing new features and services
3. Matrimonial Profile Information
NikahNoor is a matrimonial platform. Information that you choose to include in your profile may be visible to other registered users or other people depending on the privacy and visibility features available on the platform.
You should carefully consider what information you publish in your matrimonial profile.
Do not include information that you do not want other users to see. This may include your home address, passwords, financial information, identity document numbers, or other highly confidential information.
4. Sensitive and Personal Information
Matrimonial profiles may contain information that could be considered sensitive or personal under applicable privacy laws, including information relating to religion, marital status, family circumstances, personal preferences, and other characteristics.
We process such information only where permitted by applicable law and where necessary for the operation of our matrimonial Services, based on your actions, permissions, consent, contractual relationship with us, or another lawful basis where applicable.
You should only provide information that you are comfortable sharing for the purpose for which it is requested.
5. How Your Information Is Shared
We do not sell your personal information simply because you create an account on NikahNoor.
We may share information in the following circumstances:
5.1 With Other Users
Information included in your matrimonial profile may be displayed to other users according to the features and privacy settings of the platform.
Information you voluntarily provide to another user through messages or other communication features may also become available to that user.
5.2 Service Providers
We may use trusted third-party service providers to help us operate NikahNoor. These providers may assist with services such as:
- Website hosting
- Cloud storage
- Database services
- Email delivery
- SMS or communications
- Payment processing
- Analytics
- Security and fraud prevention
- Customer support
- Technical infrastructure
Service providers may access information only to the extent reasonably necessary to provide services to us and subject to applicable contractual or legal obligations.
5.3 Legal Requirements
We may disclose information when we believe disclosure is reasonably necessary to comply with applicable law, legal proceedings, court orders, government requests, or other lawful requirements.
5.4 Safety, Security, and Fraud Prevention
We may disclose or use information when reasonably necessary to investigate fraud, abuse, security incidents, threats, illegal activity, violations of our Terms, or conduct that could harm users or NikahNoor.
5.5 Business Transfers
If NikahNoor is involved in a merger, acquisition, restructuring, sale of assets, financing, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
6. Communications
We may send you service-related communications such as account notifications, security alerts, verification messages, support responses, and important updates about the Services.
Where permitted by applicable law, we may also send promotional or marketing communications. You may have the ability to unsubscribe from certain marketing communications while continuing to receive essential service communications.
7. Cookies and Similar Technologies
NikahNoor may use cookies, local storage, pixels, analytics tools, and similar technologies to operate and improve the website.
These technologies may be used for purposes such as:
- Keeping you signed in
- Remembering preferences
- Maintaining security
- Understanding website usage
- Improving website performance
- Measuring the effectiveness of our Services
Your browser may allow you to control or disable certain cookies. Disabling cookies may affect the functionality of some parts of the website.
8. Analytics
We may use analytics and similar technologies to understand how visitors use NikahNoor, identify technical problems, measure website performance, and improve our Services.
Analytics providers may process technical and usage information according to their own privacy policies.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our Services, maintain your account, comply with legal obligations, resolve disputes, enforce our agreements, prevent fraud, and protect the security of our platform.
When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable law and our operational requirements.
10. Account Deletion
You may request to delete your NikahNoor account through the available account settings or by contacting us.
Deleting your account may remove or disable your profile and may restrict your access to the Services.
Some information may be retained where necessary to comply with legal obligations, prevent fraud or abuse, resolve disputes, enforce our agreements, or protect the security of NikahNoor and its users.
11. Your Privacy Rights
Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include, where applicable:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of certain personal information
- The right to object to certain processing
- The right to request restriction of certain processing
- The right to withdraw consent where processing is based on consent
- The right to receive certain information in a portable format
- The right to complain to a relevant data protection authority
These rights may be subject to exceptions and limitations under applicable law.
12. International Data Transfers
NikahNoor serves Muslims in Pakistan and worldwide. Depending on where you access our Services and where our service providers operate, your personal information may be processed or stored in countries other than the country where you live.
Where required by applicable law, we will take appropriate measures regarding international transfers of personal information.
13. Data Security
We take reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, application, database, or internet transmission can be guaranteed to be completely secure.
You are responsible for protecting your account credentials and should notify us promptly if you believe your account has been compromised.
14. Children's Privacy
NikahNoor is intended for adults seeking marriage and is not intended for children.
We do not knowingly allow children who are below the applicable minimum age to create independent matrimonial accounts.
If you believe that a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.
15. Third-Party Websites and Services
NikahNoor may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
16. User-to-User Communications
Information that you voluntarily share with another NikahNoor user may be viewed, copied, saved, or otherwise used by that person.
NikahNoor cannot guarantee what another user will do with information that you voluntarily provide to them.
For your safety and privacy, avoid sharing passwords, financial information, identity document numbers, home addresses, or other highly sensitive information with people you do not know or trust.
17. Fraud and Safety
NikahNoor may use information to detect and prevent fake accounts, fraudulent activity, scams, harassment, spam, and other misuse of the Services.
If you believe another user is attempting to scam, threaten, harass, or otherwise harm you, please report the user through the available reporting features or contact NikahNoor.
18. Verification Information
NikahNoor may offer account, phone, identity, photograph, or other verification features.
If you voluntarily participate in a verification process, we may collect the information reasonably necessary to perform that verification.
Verification does not guarantee that a user is trustworthy, compatible, truthful, safe, or suitable for marriage.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements, or privacy practices.
When we make material changes, we may provide notice through the website, email, account notifications, or other appropriate methods.
The "Last Updated" date at the beginning of this Privacy Policy indicates when the policy was most recently revised.
20. Contact Us
If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how your personal information is handled, please contact us.
Website: https://nikahnoor.com
Email: contact@nikahnoor.com
21. Acceptance of This Privacy Policy
By accessing or using NikahNoor, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described in this policy, subject to applicable law.